Privacy Policy for Advanced Windshield

Effective Date: [1/1/2025]

1. Introduction

Advanced Windshield respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website advancedwindshield.com, communicate with us via RingCentral texting (SMS), or use any of our related services.

By using our website or communicating with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: Name, phone number, email address, vehicle information, insurance details, and other data you voluntarily provide when contacting us or scheduling a service.
Communication Data: Text messages sent through RingCentral, call recordings, and communication logs used for scheduling, customer support, and service updates.
Technical Information: IP address, browser type, device identifiers, and website usage data collected automatically through cookies and analytics tools.

3. How We Use Your Information

Provide and manage windshield repair and replacement services.
Schedule appointments and send reminders via SMS or email.
Communicate with you about your service requests.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.

4. Text Messaging & Communication Consent

By providing your mobile number, you consent to receive text messages (SMS) from Advanced Windshield via RingCentral, including service updates, appointment confirmations, and limited marketing messages.

You can opt out at any time by replying “STOP” to any message.
Message and data rates may apply depending on your mobile carrier.
We will not sell, rent, or share your phone number with third parties for marketing purposes.

5. How We Share Your Information

Service Providers: Third-party vendors (like RingCentral) that help us operate our communications, scheduling, and payment systems.
Legal Authorities: When required by law, regulation, or legal process.

We do not sell or rent personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You may:

Request access to the personal data we hold about you.
Request correction or deletion of your personal information.
Withdraw your consent for communications.

To exercise these rights, please contact us using the information below.

8. Contact Us

Advanced Windshield
Email: advancedwindshield@cox.net
Phone: 225-248-6788
Address: 5395 Jones Creek Rd Suite 7, Baton Rouge, La 70817
Text Messaging Service: Provided via RingCentral

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”